At betvole, your privacy is a priority. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use and protect that information, and what rights you have over your data. By using the betvole platform, you agree to the practices described in this policy.
Key principles that guide how betvole handles your personal information.
betvole uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data from unauthorized access at all times.
betvole does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the betvole platform.
You have the right to access, correct, and request deletion of your personal data held by betvole, subject to applicable Philippine law and our legal obligations.
betvole complies with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173), in all aspects of data collection and processing.
betvole uses cookies to improve your experience on the platform. You can manage your cookie preferences at any time through your browser settings.
You can opt out of betvole marketing communications at any time. We respect your preferences and will never send you unsolicited messages once you have opted out.
betvole ("we," "us," or "our") operates the online casino and sports betting platform available at betvole.one ("the Platform"). betvole is the data controller responsible for the personal information collected through the Platform. We are committed to protecting the privacy and security of all players who use our services in the Philippines.
This Privacy Policy is incorporated into and forms part of betvole's Terms & Conditions. Capitalized terms not defined in this policy have the meanings given to them in the Terms & Conditions.
betvole collects personal information from you in the following ways:
Information you provide directly:
Information collected automatically:
betvole uses your personal information for the following purposes:
betvole processes your personal information on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable Philippine regulations:
betvole does not sell your personal information. We may share your information with the following categories of third parties, strictly for the purposes described in this policy:
All third parties with whom betvole shares personal information are required to handle that information in accordance with applicable data privacy laws and betvole's data protection standards.
betvole retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, betvole retains account and transaction data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and gaming licensing requirements. Identity verification documents are retained for the period required by applicable law.
Where personal information is no longer required, betvole will securely delete or anonymize it in accordance with our data retention procedures.
betvole uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
betvole uses the following types of cookies:
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the betvole Platform.
Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights regarding your personal information held by betvole:
To exercise any of these rights, please contact betvole's Data Protection Officer at the email address provided in Section 12. betvole will respond to all valid requests within thirty (30) days.
betvole implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
While betvole takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that affects your rights and freedoms, betvole will notify you and the National Privacy Commission as required by applicable law.
The betvole Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. betvole does not knowingly collect personal information from individuals under the age of 21. If betvole discovers that personal information has been collected from a person under 21, that account will be immediately closed and all associated data will be deleted.
If you believe that a minor has registered a betvole account, please contact our support team immediately at the email address in Section 12.
betvole reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or by posting a prominent notice on the betvole Platform prior to the changes taking effect.
The "Effective Date" at the top of this policy indicates when it was last updated. Your continued use of the betvole Platform following notification of any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or betvole's data privacy practices, please contact our Data Protection Officer:
Email: [email protected]
betvole is committed to addressing all data privacy inquiries promptly and transparently. We aim to respond to all requests within 30 days of receipt.
betvole uses your data to support responsible gaming. If our systems detect patterns that suggest problem gambling, we may reach out to offer support tools. You must be 21 years of age or older to use betvole. Self-exclusion requests are processed immediately and your data is flagged to prevent re-registration during the exclus ion period.
Now that you know how betvole protects your personal information, enjoy a secure and trusted gaming experience. Slots, live casino, bingo, fishing games, and sports betting — all in one place. GCash and PayMaya accepted. Must be 21+ to play.